This Privacy Policy explains how Casa de Praia (casadepraia.pt) (“Casa de Praia” “us” or “we”) collects, uses and discloses your personal information in connection with the operation of the Casa de Praia e-commerce platform.

What information do we collect?

Personal information is information that can be used, directly or indirectly, to identify you. Personal information also includes anonymous information linked to information that may be used, directly or indirectly, to identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it no longer allows us to identify you, either in combination with other information or in any other way.

Casa de Praia will collect and use only the personal information necessary to comply with our legal obligations, to support the management of our activity and to provide the services you request.

Casa de Praia collects your information from the moment you register on our website, place an order, subscribe to our newsletter or respond to an inquiry.

When registering or placing an order on our website, as appropriate, you may be asked to provide the following information: your name, email address, address and telephone number. However, you may also visit our website anonymously.

For what purposes do we use your information?

Casa de Praia uses the information you provide for the specific purposes indicated to you at the time of collection, and as permitted by law. The information we collect from you may be used as follows:

  • To customize your experience (your information helps us better respond to your individual needs);
  • To improve our website and your shopping experience (Casa de Praia is constantly committed to improving our website offerings based on the information and opinions we receive from you);
  • To improve customer support (your information helps us respond more effectively to your customer support requests and support needs);
  • To process transactions, including the execution of your payments and the delivery of purchased products or services requested. To manage a contest, special promotion, survey, activity or other website feature;
  • To send periodic emails. The email address you provide for order processing may be used to send you important information and updates related to your order, as well as to receive timely news, updates, product or service related information, etc., related to your order. with the company.

Legal Basis for the Treatment of Personal Information

If you are located in the European Economic Area (“EEA”), our processing of your personal information will be based on the following: To the extent that we obtain your consent to the processing of your personal information, the processing in question will be justified accordingly. with Article 6 (1) (a) of the General Data Protection Regulation (EU) 2016/679 (“RGPD”). If the processing of your personal information is necessary for the performance of a contract between you and Casa de Praia, or for us to perform pre-contractual arrangements upon your request, the processing in question will be based on Article 6 (1) (b) ) of the RGPD. When processing is required to comply with a legal obligation, we will process your personal information on the basis of Article 6 (1) (c) of the RGPD, and when processing is necessary for the purposes of Casa de Praia’s legitimate interests, such as treatment shall be carried out in accordance with Article 6 (1) (f) of the RGPD.

Please note that, where you have given your consent to the processing of your personal information, you may withdraw it for example by sending an email to geral@casadepraia.pt at any time, and such withdrawal will not affect legality. any previous treatment based on your consent.

Your rights

We take reasonable steps to ensure that your personal information is accurate, complete and up to date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object at any time to the further processing of your personal information. You have the right to receive your personal information in a standard structured format and, where technically feasible, the right to have your personal information transmitted directly to third parties. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

In order to protect the privacy and security of your personal information, we may ask you for your information in order to confirm your identity and the right to access such information, so that we may seek and make personal information available to you. that we keep. In certain situations, applicable legal and regulatory requirements allow or require us to refuse to make available or eliminate, in whole or in part, the personal information we hold.

You can send us an email to geral@casadepraia.pt in order to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal information is correct and up to date.

How do we protect your information?

You are responsible for protecting your Casa de Praia username and password. We recommend choosing a strong password and changing it often. Please do not use the same login data (email and password) on multiple websites.

Nevertheless, we have implemented a variety of security measures, including offering to use a secure server. All credit / sensitive information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway providers’ database for access only by those authorized with special access rights. such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) will not be stored on our servers.

Our servers and website are subject to security screening and are fully externally verified daily by Symantec McAfee Secure to protect you online.

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if this has been allowed by you through your settings). This allows websites or service provider systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can provide you with better experiences. and tools in the future.

We may engage third party service providers to help us better understand our website visitors. However, such service providers may not use the information collected on our behalf except to directly help us conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and create services that help us improve our website and the services associated with it. Reports disclose website trends without identifying individual visitors. Information generated by Google’s cookie about your use of our site (including your IP address) may be transmitted and stored by Google on servers in the United States. Google may also transfer this information to third parties, as required by law, or if such third parties treat information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our website, third parties providing applications through our website may set their own cookies in order to provide services, track the success of their applications or customize applications for you. For example, whenever you share content using the social sharing button, such as Facebook or Twitter, the social network that created the button will record it. Due to the way cookies work, we cannot access such cookies, nor can third parties access the data stored in cookies used by us.

If you prefer, you can choose to have your computer notify you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you turn off your cookies , some of our services may not function properly. However, you can still place orders by contacting Customer Support at geral@casadepraia.pt.

Do we disclose information to third parties?

We do not sell, trade or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, making payments, delivering purchased products or services, submitting information, updates or any other form of support to you. provided that such entities agree to keep such information confidential. We may also make your information available to the extent that it is appropriate to comply with the law, enforce our website policies or protect the property or safety rights of our company or third parties. However, non-personal visitor information may be made available to other entities for marketing, advertising or other purposes.

How long do we keep your information?

We will retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by applicable tax, accounting or other laws.

Third Party Links

From time to time, in our sole discretion, we may include or offer third party products or services on our website. Such third party websites have separate and independent privacy policies. Accordingly, we have no responsibility or liability with respect to the content and activities of such related websites . However, we seek to protect the integrity of our website and welcome any comments about such websites.

Terms and conditions

Please visit our Terms and Conditions section , which sets out the use, exclusions and limitations of liability governing the use of our website under Terms and Conditions.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post such changes on this page, and / or update the Privacy Policy modification date below.

Contact us

If you wish to exercise any of your rights as set forth above, or if you have a question or complaint about this policy, the way your personal information is treated, please contact us at: geral@casadepraia.pt .

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